CALL NOW

866-936-9808

to get the best deals on internet , cable , phone

19 Jun

Word Network Files Complaint Against Comcast®

DirecTV Family Package
Fastest Internet Provider

Complaint Against Comcast®

The ongoing spat between Comcast® Corp. and Word Network has gained the attention of the Federal Communications Commission (FCC) recently. In a complaint that was written to FCC by the Word Network, they said that Comcast Corporation® has hurt the African American ministry channel, as they dropped the channel from about seven million households in the United States. In addition, the complaint also says that Comcast® has tried to get the digital rights of Word Network in negotiations that took place in 2016.

The complaint claims that the action of Comcast® against the Word Network has clearly violated the agreement which was signed by Comcast® with FCC in 2011, as per which, they acquired the NBCUniversal entertainment. The complaint’s legal base is that Comcast® has discriminated the Word Network by treating them less favorably than the NBCUniversal channels that are owned by Comcast Corporation®. Word Network is considered as an independent programmer and Comcast® does not own it.

In the month of January, Comcast® had cut the distribution of Word Network channels to just five million US homes from twelve million. One of the cities that lost access to the Word Network was Philadelphia and Comcast® replaced the Word Network with another black ministry channel, the Impact Network.

Best Internet

Digital Rights Of Word Network

Comcast® rejected all the discrimination claims of Word Network and denied that they have sought the digital rights of the network improperly. “The claims by the Word Network are baseless, and we hope the FCC will agree,” Comcast® spokeswoman Sena Fitzmaurice said in a statement. “Comcast is broadly distributing Impact, an independent, African American-owned service, in which Comcast® has no ownership. Comcast still carries the Word Network, which is not African American-owned, to millions of our customers. The distribution decisions for these two networks are based on our reasonable business judgment.”

Many protestors traveled from Michigan by bus over the winter to picket the headquarters of Comcast Corporation® that is located in Philadelphia for their decision on the Word Network that is located in Southfield, Michigan. Some reports say that many of these picketers were paid by churches to take part in the protest.

16 Jun

AT&T® Signs An Agreement To Build FirstNet

Telecommunication mast with microwave link and TV transmitter antennas in night sky . long exposure about 2-3 minutes
Best Internet Service

LTE Emergency Service Network

The US government has finally confirmed that the telecom company, AT&T® will be operating and building FirstNet, which is a nationwide LTE emergency service network for the country. Apart from AT&T®, their vendors including Inmarsat Government, Sapient Consulting, General Dynamics, and Motorola Solutions, will receive $46.5 billion funding for the proposed 25-year contract.

The proposed LTE emergency service network will be covering all the 50 states in the country. In addition to that, it will also cover the District of Columbia and many other US territories.

The proposed network will allow paramedics, police officers, first responders, and firefighters to communicate with one another more efficiently. The need for such an emergency network was first identified after the tragic 9/11 terrorist attacks in Washington and New York back in the year 2001. However, the shocking fact is that it took approximately 16 years for the government to appoint a contractor and define the criteria for the network.

During the official signing of the contract, commerce secretary Wilbur Ross said, “When terrorism struck our shores the flaws in national security were exposed. We wanted to ensure such lapses did not occur again.” He added that FirstNet would be “a dedicated public sector broadband network that equips first responders with the technology.”

One of the leading internet providers in the country, AT&T® also added that they had earlier made a bid for the contract in early 2016. The two other well-known bidders were Rivada Mercury and pdvWireless. The former was excluded from the contract in March 2017 while the latter was excluded from the process by the end of 2016.

Internet Providers

Dedicated Public Sector Broadband Network

At the signing ceremony, the CEO of AT&T®, Randall Stephenson stated that the FirstNet team has already “ran a detailed and transparent bidding process,” and added that, “All of us at AT&T®, we really are honored” to be awarded with “this unprecedented public-private partnership.”

The best internet service provider refused to share any details on whether they will be exclusively using the spectrum for the FirstNet network. However, they did share a few details on the partial breakdown of the costs.

As per the officials from AT&T®, “FirstNet will provide 20 MHz of high-value, telecommunications spectrum, and success-based payments of $6.5 billion over the next five years to support the network build-out. FirstNet’s funding was raised from previous FCC spectrum auctions.”

16 Jun

FTC Under Pressure To Crack Down On The Privacy Practices Of AT&T® And Comcast®

Internet Providers
Best Internet

Privacy And Data Collection Methods

The Federal Trade Commission is the top privacy regulator of the US and they are now under pressure to crack down on the privacy and data collection methods of AT&T®, Comcast®, and many other internet providers in the light of a recent court ruling, which would offer FTC the power to police all the internet providers.

Many consumer advocate groups are forcing the FTC to reopen a complaint that was filed against Comcast®, AT&T®, and Cablevision®. The complaint was filed against the alleged deceptive practices that were related to the privacy policies of these internet service providers.

As per groups like Consumer Federation of America, Public Knowledge, Center for Digital Democracy, and many others, these cable providers are violating the privacy of users, as they do not adequately notify users on the amount of data that the internet providers are collecting, compiling and using for making targeted marketing campaigns.

“Specifically, the complaint provides evidence that these cable operators failed to adequately disclose (1) the extent to which they were collecting consumer information via their non-common carrier subscription television services; (2) how they shared this information; and (3) how this information was combined with personal information collected through other means, such as information collected via the subscription video provider’s Title II internet offering to create comprehensive profiles on consumers, including data about consumers’ families, personal habits, and other characteristics,” the groups said in a letter sent to acting FTC Chairwoman Maureen Ohlhausen.

DirecTV

Targeted Marketing Campaigns

This complaint was filed before a year, a few months before the FTC lost a lawsuit against AT&T® for deceiving the users of their unlimited data plans. It was reported that the best internet provider was throttling the users once they reach a download threshold. This was questioned by FTC and when they tried to fine AT&T®, they claimed in court that the FTC is no longer capable of regulating AT&T® as they are recently classified as “common carrier.” Common carrier is a public utility designation under FCC offered to all the internet providers in 2015 as part of enforcing the net neutrality rules.

A federal court said that the claims of AT&T® are true and barred the top privacy watchdog of the government from controlling and overseeing the practices of all the businesses that are classified as common carriers including Google®, AOL®, and Yahoo®. All of them collect loads of data on their users, make sophisticated profiles, and monetize the data to have targeted advertising.

15 Jun

AT&T® Will Be Offering Wings To IoT Project Of Red Bull

Cheap Cable
Best Internet

Internet Of Things Technology

The Telco AT&T® had announced that they would be connecting the one million branded beverage coolers of Red Bull across the globe. AT&T® said that they will be using Internet of Things technology to manage and track the supply and demand of the beverages to the coolers or fridges. They said that it would help to maintain a steady flow of highly caffeinated beverages to the hung-over and the fatigued.

Data Flows

Developers and technologists specialized in the technological innovations at the AT&T® Foundry centers that are located in Texas, Plano, and Palo Alto, worked hand-in-hand with the Red Bull team and their partners. The data that is offered by the coolers will help ensure that the drinks are cool and will help figure out any issues with the cooler. AT&T® executives said that in some cases, the data from the coolers could even be used to predict an issue before it occurs.

Having the alerts from these coolers mean that the workers of Red Bull will no longer have to manually check the status of every cooler. The alerts from the coolers will offer details on the performance of the cooler, its temperature, and the location. AT&T® also added that the data offers a “shopper frequency insight” allowing them to see when the door of cooler is opened and closed.

“Each time a connected cooler door opens and closes, an embedded monitor collects data and on regular intervals send the data via the AT&T® Global SIM. The AT&T® Control Center and AT&T® IoT Platform (Flow and M2X) process the data from each cooler,” said the press release from AT&T®.

Cheap Internet

Shopper Frequency Insight

Commenting on the move, Thaddeus Arroyo, CEO of business solutions and international at AT&T® said that, “This is another great example of collaboration and innovation to create real value for our customers. It streamlines the processes, creates visibility and improves operations, helping drive significant cost savings and return on investment.”

AT&T®, one of the best internet providers in the country is working to build IoT business to business deals, as more and more traditional areas of their cheap internet offerings are on the decline. AT&T® is one of the sponsors of Red Bull Racing, which is the Formula 1 racing team owned by Red Bull, the drinks company based in Austria.

14 Jun

Charter Spectrum® Would Serve Broadband In NY Homes As A Part Of Development Project

DirecTV Choice Package
Best Internet Service

Broadband-To-Household State Plan

Charter Spectrum® bagged the rights to serve broadband in 95 percent of NY homes and made a pledge to NY Public Service Commission when Time Warner Cable® and Charter Communications® merged in 2016. However, other broadband vendors are yet to bid for the remaining five percent NY homes. The last phase of the broadband bids has opened on June 6, 2017.

The two NY counties served by Charter Spectrum® include Orleans and Niagara. The $500 million broadband-to-household state plan was laid out to improve the New York infrastructure. As per their pledge, Charter Spectrum® is expected to speed up broadband in 145, 000 NY households in the coming years. The pledge was made to the Public Service Commission stating that the best internet service provider would develop state broadband in four years time. The state legislators, on the other hand, hopes to see each New York household equipped with broadband.

“You get to 95-97 percent; what about the group that’s left?” asked David Godfrey, Niagara County Legislator. It is being said that legislators from both counties fear that 1020 homes in NY may remain broadband-less due to scarcity of local vendors. “There’s got to be vendors to cover it. We’re hoping to get enough vendors,” Godfrey added.

To serve the five percent NY homes, legislators shall give a permit to local wireless vendors and Charter Spectrum® fiber cable broadband lines can be tied with their network to serve the best internet service in NY. The permit, if given, would bring an end to the broadband needs of all the households in New York.

Cheap Internet

Fiber Cable Broadband Lines

Another way to bring broadband to NY homes is to include the two counties under Genesee County’s bid request. In fact, the Orleans County Legislator, Lynne Johnson expects bids from broadband vendors in New York only.

“We’re hoping nearby counties will go out for a (bid), and a vendor will say, ‘While we’re in your neck of the woods, why not bring broadband to these residents?’” Johnson said.

Charter Spectrum® is home to one of the largest broadband network in America. The NY broadband bid rules have put vendors having coverage and high-speed broadband at an advantage to win bids. It seems now the destiny of households in Orleans and Niagara are charted for the infrastructural good.

14 Jun

Root Sports To Be Rebranded As AT&T® SportsNet

Dish Network
Best Internet Providers

Regional Sports Network

AT&T®, the best internet providers in the country is rebranding Root Sports, its key local sports network as AT&T® SportsNet. The sports network currently operates in several areas of Pittsburgh, Rocky Mountain, and the Southwest regions. The company has proclaimed that the channel will rebroadcast under the new name from July 14 onward. With the latest rebranding strategy, AT&T® expects to diversify and enhance its sports programming portfolio thereby offering quality content to the viewers.

Bill Roberts, head of content for AT&T® Sports Networks stated, “We have always brought an authentic and personal level of coverage to all of our teams, because as fans, we also know the history and feel the rivalries. And while we have that same undying commitment to quality, this rebrand will help us heighten the experience as we transform our visual effects capabilities further.”

According to AT&T®, the latest rebranding strategy will involve overall upgrades into many specific aspects of the channel. This includes the addition of new iconic graphics packages that utilizes a combination of both images and animation to substitute the previously used animated design. Moreover, the channel will now display the new AT&T® SportsNet logo that contains AT&T’s iconic globe logo design.

A recent press release by the company has stated that the company intends to introduce the new logo and upgraded features over time via its off-channel and promotional efforts. “We have had the same visual effects since 2011, so with this rebrand and new graphics packages, we’re excited to bring a new look and features to our teams and their fans for a truly immersive feel,” Patrick Crumb, President of AT&T® Sports Networks said.

Best Internet

Exclusive Sports Coverage

AT&T® SportsNet is offering viewers with a truly distinctive and enhanced storytelling experience. The company has also stated that it will still keep all of the existing team partnerships and programming previously offered. Root Sports has exclusive coverage rights to the 150 Pirates games, 70 Penguins regular seasons games, and the playoff games of the first round.

Moreover, the network also covers the press conferences for Mike Tomlin, the Steelers coach. Root Sports was previously known as CSN Houston, which was then rebranded by AT&T® in 2014. The new AT&T® rebranding will be the second in a period of three years for Root Sports Southwest.

AT&T® Sports Networks currently manages AT&T® SportsNet and RootSports RSN across Pittsburgh, Rocky Mountain, and Southwest regions. Together, the four networks have a total coverage of over 13 million customers among the 22 states.

13 Jun

Charter® May Have Over Charged Previous Time Warner Cable® Customers

Internet Providers
Best Internet Provider

Cable And Internet Service

Several previous customers of Time Warner Cable® who are currently under the cable and internet service of Charter Spectrum® recently complained that they are being overcharged by the telecom company. Nick Kocak, a Binghamton resident stated that he was normally paying $125 a month for Charter’s cable television and internet service but he was recently charged $180 for the same. He said, “It shouldn’t have jumped for the same services.”

It seems that the owner of the Spectrum-branded cable services, Charter Communications®, is adjusting bills of former Time Warner Cable® customers to fit their own pricing structures. In a recent announcement, Charter® Chief Executive Thomas Rutledge said, “There were 90,000 separate offers and many of them were deeply discounted and they were piled on top of each other.”

This implies that the promotional pricing offered by the best internet provider, Charter Communications® is applicable for just new subscribers. Reports further indicate that deals and offers for existing subscribers are slowly fading away. Calling the customer service representatives and threatening them that you will unsubscribe might have worked with Time Warner Cable® but it will not be working with Charter’s new service.

Rutledge talked about the pricing policies of Time Warner Cable® and stated, “It was a Turkish bazaar. You’d call in and bargain and you’d get a package.” However, reports from several reliable sources claim that the telecom company is planning further price adjustments for previous customers of TWC®.

Rutledge added that only just 17 percent of the Time Warner Cable® legacy subscriber base is currently on Spectrum® pricing. This means that the remaining 83 percent of customers might be in for a surprise when they receive their next Spectrum® bill.

Cheap Internet

Spectrum-Branded Cable Services

Charter Communications® has already paid a hefty price for their strategy shift. The Connecticut-based telecom company has lost approximately 100,000 customers in the first quarter. Most of them were Time Warner Cable® customers who were not happy with the significant increase in cable and internet prices.

As per Jeff Kagan, a telecommunications analyst based in Marietta, said, “In order to continue to grow you have to keep the customer happy.” However, Charter Communications® has still managed to lure in more customers towards their high-speed internet service over the last few months thanks to their cheap internet deals.

13 Jun

Comcast® Hires More Than Hundred Workers For Its New Call Center Facility In North Charleston

directv-packages
Best Internet Providers

New Call Center Facility

Comcast Corporation®, who is one of the best internet providers in the country, has announced the hiring of more than a hundred workers to operate its new call center in North Charleston. With this move, the telecom and cable company has effectively increased the amount of workforce in Lowcountry.

Comcast’s new call center is an 80,000 square foot facility that will carry out customer service calls and various technical support issues from different parts of the country. The new call center will also prove to be a major source of employment while also enhancing the image of Comcast®.

According to the company officials, the office on Ingleside Boulevard in Lowcountry will accommodate about 550 of the new employees. Moreover, the company also expects to include hotels, homes, and retailers on the University and Weber boulevards with the 2000-acre development.

Comcast® has commenced its operations in the previous year. Alex Horwitz, spokesperson of Comcast® has stated that the company has only filled a part of its employment vacancies so far. In 2015, a $500,000 grant has been provided by the South Carolina Commerce Department for supporting the property developments.

Besides the call center, Comcast® operates a successful workforce for its local television and internet customers subscribing to its cheap internet packages. Among them, the Xfinity® service in South Carolina operates effectively with a couple of its stores centered on the region.

Comcast® intends to bolster its image by setting up the new call center in North Charleston inclusive of training facilities and hardware exhibitions. This new move is attributed to its deteriorating image among the customers, with one consumer affairs website citing it as the “worst company in America.”

Cheap Internet

Improving Customer Experience

Mike McArdle, a Comcast® senior vice president who manages the customer service in the region stated, “The most important thing is not only bringing jobs to this community, but it’s a clear sign of one of our core pillars, and that is improving the customer experience. We’re very excited for what we’ll do here.”

The plans for setting up the facility for hiring more than 5500 customer service workers commenced back in 2015. Alongside this, the company has also brought forward increasing presence in various social media for addressing the grievances of the customers. It also included a new smartphone app with tracking features that enable the customers in knowing about the location of the cable technician.

12 Jun

AT&T’s Forced Arbitration Favored By Supreme Court Ruling

directv-choice-package
Internet Providers

AT&T® Overcharging Customers

AT&T® Internet and DirecTV® has included terms of service that entails customers to “agree to arbitrate all disputes and claims” against the company. In this clause, there are prohibitions on carrying out class actions and jury trials, with an exception for individual cases in smaller courts. AT&T® has also made other clauses that call for multiple customers arbitration claims not to be consolidated into a single case unless the company has put aside the need. In the terms of service of AT&T® Internet, small claims court is described as “the exclusive alternative to arbitration.”

The arbitrator fees will be taken care of by AT&T® in the case when customers bring up claims that involve sums of $25,000 or $75,000 with DirecTV®. Moreover, only a 30-day period is being provided to AT&T® and DirecTV® customers for rejecting any of the potential alterations to the arbitration provision. There is no option for opting out of the arbitration claims. It is reported that a similar method for opting out has been created by Comcast® and numerous other ISP’s.

AT&T® has issued forth a general statement concerning on its usage of arbitration. It states, “We have been widely recognized for having one of the most consumer-friendly arbitration policies in the country—one federal court said our arbitration agreement has ‘perhaps the fairest and consumer-friendly provisions this Court has ever seen. The agreement provides strong incentives for us to resolve disputes prior to arbitration, and we resolve the vast majority before arbitration begins.”

A US District Court ruling, as per a Law360 article, determined that AT&T’s class action ban is unconscionable under the laws of California. It stated, “Despite ruling it unconscionable, Judge Dana M. Sabraw of the US District Court for the Southern of California hailed the contract as having ‘perhaps the fairest and consumer-friendly provisions that court has ever seen.”

Best Internet Service

Federal Arbitration Value

However, AT&T® has won the US Supreme Court case ruled in 2011 that the Federal Arbitration Value as “preempts California’s rule classifying most collective-arbitration waivers in consumer contracts as unconscionable.” The telecom company stated that it gives consumers with a premium of $10,000 if the arbitrator presents the consumer with more than what is offered in their final settlement.

AT&T® mostly resolves a large number of claims made by consumers before it is presented for arbitration. It said, “Arbitration is always convenient for the consumer because any hearing takes place in the county where the consumer resides and, for claims under $10,000, the consumer may choose whether the arbitration will be in person, by telephone, or by written submission.”

12 Jun

Senators Claim That AT&T® Used Forced Arbitration For Overcharging Subscribers

Best Cable Deals
Fastest Internet Provider

Forced Arbitration Clauses

Reports from several reliable sources indicate that five Democratic US senators claimed that the usage of forced arbitration clauses by the telecom company, AT&T® has allowed them to charge higher prices than the ones they normally advertise to their subscribers. The US senators highlighted a CBS News investigation, which described that “more than 4,000 complaints against AT&T® and [subsidiary] DirecTV® related to deals, promotions and overcharging in the past two years.”

According to Edward Markey (D-Mass.), Patrick Leahy (D-Vt.), Ron Wyden (D-Ore.), Richard Blumenthal (D-Conn.), and Sen. Al Franken (D-Minn.), most of the AT&T® subscribers have shown little remorse, as they are currently being forced to settle disputes with the telecom giant. The senators wrote a letter to the CEO of AT&T®, Randall Stephenson, in which they said, “Forced arbitration provisions in telecommunications contracts erode Americans’ right for seeking justice in the federal courts by urging the individuals into a privatized system, which is inherently biased in the favor of internet providers like AT&T®.” They also added that the privatized system provides virtually no way for challenging a biased outcome.

Best Internet

Leading Telecom Company

“Forced arbitration requires consumers to sign away their constitutional right to hold providers accountable in court just to access modern-day essentials like mobile phone, Internet, and pay-TV services,” the letter added. The senators also stated that the forced arbitration provisions of the telecom company also “includes a class action waiver; language which strips consumers of the right to band together with other consumers to challenge a provider’s widespread wrongdoing.”

The senators further said that they are “particularly concerned about AT&T’s treatment of customer complaints alleging that the company charged a higher rate for services than initially offered in a deal or promotion.” On the other hand, the officials from AT&T® reacted to the issue by arguing that the arbitration is actually a lot more better for their customers when compared to courts of law.

In reply to that, the senators said, “Only 18 out of AT&T’s nearly 150 million subscribers sought accountability for these or other issues through individual, forced arbitration proceedings.” The senators also asked for information on how many complaints the telecom company has received on breaches of promotions, deals, and offers, in the last two years. However, we still have to wait for AT&T’s detailed take on the issue.

DIRECTV’s Best Offer EVER

Free GENIE DVR SYSTEM & Free HBO, Showtime & Cinemax for 3 months Save over $750 – Recommended! Direct TV’s best deal since July, 2005

Save over $400 on DISH

Valued at well over $650, this is DISH Network’s best deal in over 2.5 years

Family Programming

A solid starter package, particularly if you’re not looking for a ton of movie or sports channels.

CALL NOW

866-936-9808

to get the best deals on internet , cable , phone