A recent ruling from the Jury at the Middle District of North Carolina Court in Greensboro held the telecom company, Dish Network responsible for making telemarketing calls to over 51,000 people, whose telephone numbers were listed under the National Do Not Call Registry. The jury also asked Dish Network to pay a penalty of $20.5 million for the same.
The chief plaintiff of the class-action lawsuit was the retired director of the Museum of Life and Science in Durham, Thomas Krakauer. This lawsuit actually originated from a complaint, which was made in the year 2014. Reports indicate that a Dish dealer, who is currently inoperative, made the telemarketing calls to customers. However, the Jury asked the telecom provider to pay a $400 per violation of the Telephone Consumer Protection Act (TCPA).
The Jury consisted of ten members and the trial lasted for about 5 days. At the end of the trial, the Jury had the choice to allocate a penalty from $0 to $500. An attorney with Bailey & Glasser, John Barrett highly praised the efforts and commitment of Krakauer for sticking with the lawsuit for the last two and a half years.
In a recent statement, Krakauer said that, “This case has always been about enforcing the Do Not Call law and protecting people from nuisance telemarketing calls. I am thrilled with the jury’s verdict, and thrilled we were able to win this enforcement action.”
Reports claim that approximately 18,000 class members were registered to the lawsuit against the leading telecom company. Around 51,000 phone calls out of the total 1.6 million phone calls strictly violated the TCPA. The telemarketers are advised to not call the residential numbers, which are under the Do Not Call list for two or more than two times a year.
However, Dish Network showed their disappointment with the recent verdict and they stated that they would consider further legal action to revoke the ruling. The attorneys, who represented Dish Network in the Court, were John Ewald, Elyse Echtmann, and Peter Bicks.
“Dish thanks the jurors for their service, but respectfully disagrees with today’s verdict and is evaluating its legal options. Regardless, Dish has long taken its compliance with telemarketing laws seriously, has and will continue to maintain rigorous telemarketing compliance policies and procedures, and has topped multiple independent customer service surveys along the way,” a Dish spokesperson said.