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16 May

Charter Introduces Its Spectrum Internet Assist Program In Chicopee

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Spectrum Internet Assist Program

Charter Communications, the fastest internet provider in the US, has entered into a partnership with the Chicopee Council on Aging for introducing its Spectrum Internet Assist program. With this, Charter intends to link the digital divide prevailing in Chicopee by offering cheap internet services for low-income residents living in the region.

The Spectrum Internet Assist initiative is a high-speed internet package from Charter that provides broadband connectivity at an affordable price. The aim of the program is to make accessible faster and reliable internet to the low-income families and seniors across the country. According to Heidi Vandenbrouk, Charter’s Senior Communications Manager, “Charter really believes in bridging the gap for the digital divide; being able to offer opportunities for those families and seniors that may not have the opportunity to have such a program.”

The program was officially launched at the RiverMills Senior Center in the presence of the Mayor Richard Kos and State Sen. Eric Lesser. Extending the Spectrum Internet Assist program will effectively assist in making available internet connectivity to all the sections of the region.

The Spectrum Internet Assist program offers high-speed internet service at speed of about 30 Mbps. It is available for the residents of Chicopee at a monthly subscription rate of $14.99. There are no data caps for the package offered under the program along with the requirement of no contracts. Also included in the package is an internet modem with the ability to opt for an in-home WiFi service at a rate of $5 per month.

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In-home WiFi Service

Note that only households that are eligible for the program, such as low-income families, would be offered this service. Moreover, this offer is not valid for the existing subscriber of Spectrum Internet. The Internet Assist program is also available to families with students that have participated in the National School Lunch Program (NSLP) and Community Eligibility Provision of NSLP. It is also accessible for seniors aged above 65 years having Supplemental Security Income (SSI).

Existing customers of Charter’s phone and video services that meet the above-mentioned criteria are also eligible to opt for this service. Charter’s broadband internet subscription, however, is not available to the enrollees within 30 days after signing up. The service is only made available to customers who have cleared any remaining debts from the previous twelve months with Charter, Time Warner Cable, and Bright House Networks.

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