Comcast Business® has announced that it had added a new VoiceEdge™ Conferencing app to its cloud phone service. The addition of this new app will radically improve the service by making it easier to carry out and manage conference calls.
With the VoiceEdge™ Conferencing app, a single click can help in initiating a conference call and resolve any of the issues for a smoother calling experience. Available to all Comcast Business® VoiceEdge™ subscribers, this new facility can add up to 50 participants for a conference call and initiate the call using the “click to start conference” feature.
John Guillaume, the Vice President for Product Management at Comcast Business® said, “With an increasingly distributed and mobile workforce, conference calls are an important tool for keeping teams connected, but this can become challenging from a user standpoint when different people are trying to access a conference call while traveling, in remote locations, from a different office.”
“We’re continually innovating and evolving our voice platform with a focus on improving the end-user experience and overall business impact,” he further added. “With Comcast Business® VoiceEdge™ Conferencing, the days of remembering long phone numbers and PINs or asking ‘who joined the call,’ are now a thing of the past – saving our customers both time and resources.”
The Conference app for VoiceEdge™ will also make it easier for users to join a conference call by simply clicking on the “join conference” link. The app comes with several management tools and options that allow those who host the conference calls to view and identify the users who are connected to the call.
The VoiceEdge™ Conference app is an award-winning feature developed by Comcast Business® that was conferred the 2018 Internet Telephony Product of the Year by TMCNet. Comcast® being one of the best internet service has made a new development by introducing this feature as it allows business services to become more advanced and user-friendly. Besides, the VoiceEdge™ Conference app is also available for many of the standard tools and software used for business, such as Microsoft OWA, Skype for Business, and Google Chrome.
The VoiceEdge™ Conference allows the addition of 50 participants along with a moderator for making the conference call. It essentially takes away the elaborate processes of making a conference call by providing a one-click access feature. This makes it much easier and fast to make and manage conference calls with multiple users.
It also provides improved security with the feature of PIN-protected conferencing, which is crucial for business communications. The VoiceEdge™ Conference app is compatible with various PC and mobile operating systems, including Android, iOS, Mac, and Windows.