There is both good and bad news for all the home internet users of the nation. Cox Communications®, one of the best internet providers of the country has now started to charge overage fee to their users in four more states. On the other hand, another cheap internet provider, CenturyLink® has decided to end the tests with data caps. They are now offering bill credits to all those customers in Washington who were charged with overage fees in their trials.
Cox Communications® operates in eighteen states and have about six million business and residential users. Recently, they introduced their overage fees to Louisiana, Arizona, Oklahoma, and Nevada. Interestingly, they were already enforcing the overage fee and data caps in Connecticut, Arkansas, Georgia, Florida, Iowa, Idaho, Nebraska, Kansas, and Ohio.
Apart from that, Virginia, Rhode Island, and California have the monthly data caps, but these states do not have enforcement on the overage fees, as per the list of data cap locations shared by Cox Communications®. It seems that the states of North Carolina and Massachusetts are exempted from the data caps, at least for now.
Just like Comcast®, Cox® allows the capped subscribers to use 1 TB of data per month and charges an overage fee of ten dollars for every additional block of 50 GB. As per the reports, Cox® is planning to introduce an “unlimited” internet plan later.
If Cox® unlimited internet matches with that of Comcast®, the unlimited internet from Cox® would be costing an extra fifty dollars per month above the normal charges. Paying the fees for the unlimited internet will allow Cox® users to return to the condition before the implementation of the overage charges. They can pay a flat rate to have internet access, regardless of the quantity of data that they use. All the Cox® users who subscribe to the Gigabit fiber internet service offered by the Telco can use two terabytes of data before being charged for overuse.
Generally, the data caps have headed in the wrong direction for the US customers and they seldom have a choice due to the lack of competition. However, the good news is that CenturyLink® has now understood that the extra income that they make from the overage fees is not worth when compared to the rise in the number of irate users.
Before a year, CenturyLink® decided to run a data cap trial in Yakima, WA and as per the trial, a data cap of 300 GB was imposed for a month. When the users exceed the data allowance of 300 GB, they will need to pay an overage fee of ten dollar for every 50 GB data block. However, instead of expanding the data caps and overage fee to more states and cities, they decided to end the “usage-based billing program.”
“Because this approach no longer aligns with our goal to simplify offers and pricing for our customers, we have decided to end this program, effective May 3, 2017,” CenturyLink® said in an announcement.