DirecTV Now®, the online streaming service from one of the best internet providers in the United States, AT&T®, has become immensely popular among customers in a short span of time. The exciting packages offered by DirecTV Now® have attracted several cord cutters to the service over the last few months. However, reports indicate that AT&T’s streaming service encountered a few streaming issues during the seventh season premiere of “Game of Thrones”.
Several DirecTV Now® users expressed their frustration through social media platforms, as they experienced a number of live streaming issues when they tried to watch the season premiere of the show. Fans have been waiting for almost a year for the latest episode of the fan favorite TV series, “Game of Thrones” and they wanted to watch the episode without any disruptions or delays. However, DirecTV Now® failed to stand up to the expectations.
Officials say that even the HBO.com website temporarily went down during the premiere of “Game of Thrones”, so some would argue that there is no point in blaming DirecTV Now® alone. Nonetheless, reports indicate that more than hundreds of DirecTV Now® users were not able to watch the episode due to continuous interruptions. Interestingly, a representative from the telecom giant, AT&T® stated that the streaming service did not encounter any technical issues during the season premiere of the TV show but he refused to share any details on what caused the trouble.
Despite the streaming issues during the season premiere, DirecTV Now® users are hopeful that AT&T® will fix the issues before the second episode of the show airs. The second episode from this season of “Game of Thrones” will air on Sunday, which means that AT&T® will have to fix the streaming issues within a week.
The VP of marketing at database load balancing software vendor ScaleArc™, Michelle McLean said, “Scaling a database is hard, and not quick. This is complicated engineering, and it often has to get paired with adjustments to the application code hitting that database. These kinds of meltdowns are common during surge events like ESPN suffered with the launch of Fantasy Football or when Macy’s suffered last Black Friday.”
McLean added, “You can prep for those events, and you can be sure that HBO prepped. But sometimes, despite all the testing, traffic levels exceed your preparation. As previous website crashes have shown, the weak spot in the technology stack was likely the database. The physics around having an application talk to multiple instances of a database remains a challenge. HBO will likely be scrambling to build more elasticity into the data tier to avoid this kind of catastrophic outage in the future.”