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10 Nov

Cox® Customers in James City County are not Satisfied with the Internet Speed

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Unsatisfied Internet Speed

James City County resident William Horwatt Jr. who is currently subscribed to the internet service of Cox Communications® recently claimed that the internet provider is not offering adequate speed. The same customer has earlier filed a complaint against Cox® by stating that he is paying 69.99 dollars per month for a high-speed internet connection but he isn’t getting it.

In the complaint, Horwatt Jr. said, “It never gets to that speed. They cannot consistently deliver any type of Internet connection speed but they charge for a speed that they cannot deliver.” Since early 2015, customers had registered approximately 43 complaints against Cox’s services. However, Cox®, who is one of the fastest internet providers in the country, responded to the issue by stating that their faster internet service is available to customers in the county at a premium price. The website of the county recommends Cox® subscribers to directly get in touch with Cox® for the service related issues.

The officials from James City County said that internet services are critical to both residents and business. They also added that despite all these complaints, Cox® has offered reliable service to the customers in the area. The County Administrator Bryan Hill added, “Cox® is our provider and we have made attempts to solicit others to come to James City County. Our growth and development do not provide a good business model for companies to invest in the needed infrastructure to make a profit.”

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High-Speed Internet Connection

A spokeswoman for Cox Communications®, Jessica Dawley said that the telecom company is planning to invest an amount of 10 billion dollars to improve their offerings. She also added that this new move would allow Cox® to boost the speed of their internet service to customers in the county and other areas of the country.

“We have recently expanded our internet service in your area to include our G1GABLAST service, meaning customers in Williamsburg and James City County can now enjoy one Gigabit per second download speeds,” Dawley said.

Reports from several reliable sources indicate that the premium service of Cox Communications® currently offers download speeds of 125 Megabytes per second. However, the downfall is that customers will have to pay an amount of $119.99 a month to subscribe to the premium service.

03 Nov

AT&T® Launches Microservices Supplier Program by Partnering With IBM

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Microservices Supplier Program

AT&T® has collaborated with IBM to launch an all-new microservices supplier program. This represents a new software-based initiative undertaken by AT&T® that will totally change its approach in the delivery of applications and functions to businesses. With this collaboration, AT&T® and IBM will work together in the design, development, and deployment of microservices, which if fully implemented, is expected to alter AT&T’s business backend processes.

Along with the development of microservices in the sales, ordering, and enterprise data systems, IBM will also provide AT&T® an effective way to enhance its backend processing. This will be made possible as the fast and easily accessible services will result in less downtime that will enable the businesses in quickly adapting to the changing market conditions.

Microservices refers to an architectural style where independent services constitute the enterprise apps that functions together. It functions in a collaborative manner as each of the apps is segmented into small blocks or “micro services”. Each of these blocks has a particular function such as in assisting with mobile payments and streamlined workflows.

With this, it is much easier for any enterprise that provides mobile payment services to carry out upgrades or bring up new features without the need to renovate the app. The other noteworthy feature of microservices allows combination in several ways that aids in developing specific solutions that will offer AT&T® in providing new capabilities faster.

AT&T® has already begun the deployment of microservices in its best internet network. Recently, AT&T® launched the artificial intelligence platform Acumos, which provides a customer the means to build, share, and install many of the AI applications made using microservices.

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Mobile Payments Assisting

Besides the improvements in its network, AT&T® is also using microservices to enhance the efficiency of its fleet of technicians. The Work Flow feature was introduced by the Telco to assist their technicians to tackle with many of the complicated work while attending on the customer’s issues. Using this application, AT&T’s field technicians are provided with a microservice that will gather the required resources and thereby guide the technicians regarding the installation or repair procedure.

AT&T® can also use an extra microservice that allows it to create, manage, and track the various contracts among its business products. The Telco has declared that the deployment of microservices in its networks has led to considerable savings per year. In addition, microservices are also utilized in ONAP, the crucial parts of AT&T’s SDN network that provides a quick delivery of its virtual network functions.

Implementing microservices has numerous benefits such as enhanced data security in large-scale data sharing, faster service provisioning, and quicker activation. It is also a boon for healthcare professionals, as it helps them in accessing and working on the patient data seamlessly.

01 Nov

Cox® Contour Hits 1-Million Subscriber Mark

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Contour Platform Latest Version

One of the fastest internet providers in the country, Cox Communications® recently announced that they have more than 1 million video subscribers on the latest version of their “Contour” platform. The new “Contour” platform is underpinned by the cloud-based X1 platform of Comcast Corporation®.

Reports from several reliable sources indicate that Cox Communications® currently has over 4 million video subscribers and the numbers are expected to grow in the coming years. An interesting thing to do is that approximately half of the pay-TV base of the leading TV service provider is on their new offering.

The new offering from Cox® offers a number of exciting new features to their video subscribers such a voice control remote and cloud-powered guide. In addition to that, customers who have subscribed to this service will also be able to enjoy the luxury of integrating with apps for mobile devices.

The officials from Cox® stated that the rollout of the new service was actually their fastest-ever video product launch and added that they recently celebrated the Contour milestone by hanging a banner at their headquarters. In addition that, the 1 millionth customer who signs up for the new offering from Cox Communications® was also rewarded with a free year of internet and video service plus an all-expenses-paid free trip to the Disneyland in California.

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Voice Control Remote

The officials from Cox® also shed light on some other stats related to their Contour TV service and stated that about 75 percent of their subscribers use voice remote weekly. They also added that the Contour app, which has been downloaded by over 1 million users currently, offers customers access to over 85 linear channels outside their home.

Cox® Contour also provides over 70,000 VOD choices to customers. Reports indicate that about 80 percent of Contour customers use VOD monthly. Officials from Cox® also announced that the Net Promotor Scores for the latest service are 200% higher than their legacy offering.

The EVP and chief product and technology officer at Cox®, Kevin Hart said, “The syndication with Comcast® is going quite well. The teams are working well together. We just hit 1 million customers on our Contour 2 platform, so that’s a big milestone for us. The NPS is up, customer satisfaction is up, and call-in rates and truck-roll rates are down below our expectations.”

26 Oct

AT&T® to Use New LTE Technologies to Speed up Existing Networks

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LTE-Advanced Technologies

It is true that the internet customers in the United States will soon be able to enjoy 5G in the near future, but that doesn’t mean that the LTE, the 4G technology that we love and know, is done, at least for now. LTE-Advanced, which is the name assigned to a number of innovative new technologies by leading internet providers, can still offer a better internet using experience to subscribers.

In a recent earnings call, the CFO of AT&T®, John Stephens announced that the telecom company would be deploying LTE-Advanced technologies to approximately 20 cities in the country and all the new networks will start to run by the end of this year. Reports from several reliable sources indicate that the telecom giant is eyeing to offer a maximum internet speed of 400 Mbps to their internet customers. The average internet speed available to customers due to the implementation of these new technologies is estimated to be around 40 Mbps, which is twice as high as the current average internet speed offered by AT&T®.

Officials from the telecom company also hinted that they are planning to combine three new technologies and use them for capacity upgrades and to deliver impressive internet speed. Some of the best internet providers in the country, including AT&T®, have been using the technology of carrier aggregation for quite a few years. This innovative technology efficiently combines more than one chunk of LTE spectrum across a wide range of frequencies, thereby allowing handsets to access and download data from different LTE bands at the very same time. 2CA, which aggregates two different carriers together, has already gained popularity among Americans.

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LTE-Licensed Assisted Access

Another new technology pushed out by AT&T®, Multiple Input Multiple Output (MIMO), combines data streams from multiple antennas in order to boost the entire bitrate available to users. In addition to that, it also partners exceptionally well with carrier aggregation.

The final piece of the puzzle, LTE-Licensed Assisted Access (LAA) is critical, as it efficiently combines unlicensed 5 GHz spectrum with the usual LTE frequencies. This enables AT&T® to deploy small cell towers, which use 5 GHz in order to communicate with multiples devices in the close vicinity. This in turn significantly reduces the load on the traditional LTE network of AT&T®.

Experts believe that these technologies will be critically important during the rollout of 5G too. Therefore, incorporating the use of these technologies in the existing networks is certainly a smart move.

25 Oct

OpenChain Project Announces Comcast® As Their Platinum Member

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OpenChain Platinum Member

Linux Foundation has grown as the organization of choice for the top companies and developers of the world to build ecosystems that aim to accelerate commercial adoption and open technology development. The foundation, together with the open source community, is solving the hardest to crack technological issues. OpenChain Project is one of the ambitious projects of the Linux Foundation and they have now made Comcast® a Platinum Member of their project. Comcast® will now be in the Governing Board of the OpenChain Project.

OpenChain has been growing with a rapid pace in the recent months and the Governing Board of the project has fourteen members now. These members inspire and support a community of about 200, and address the requirements to have open source compliance.

“The OpenChain Project is centered around a specification that outlines an approach for open source compliance in all types of organization,” said Shane Coughlan, who is the Project Director of OpenChain. “Today, as we welcome Comcast to our Governing Board, we benefit from a wealth of knowledge and experience provided by a diverse group of stakeholders. Together our member companies and our broader community will collaborate to build a better, more efficient supply chain and will help to ensure that all parties benefit from effective use of open source technology.”

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Open Source Adoption

Nithya Ruff, who is the Senior Director of Open Source Practice at Comcast® Cable, said, “OpenChain provides a powerful platform to accelerate open source adoption and engagement through shared best practices in compliance. We’re excited to learn from our peers and share our experiences as we engage in this important and valuable project.”

The OpenChain Project aims to find processes to have effective open source management and build trust in open source by making the license compliance process of open source consistent and simple. The OpenChain Specification defines a set of requirements that all quality compliance programs should satisfy.

The OpenChain Curriculum offers the educational foundation for open source solutions and processes while meeting the important requirements of the OpenChain Specification. The OpenChain Conformance allows business organizations to highlight their adherence to the requirements. The result is that the license compliance to open source will become much more understandable, predicable, and efficient for all of the participants of the software supply chain. Linux Foundation has invited businesses of all sizes to review the OpenChain Project.

23 Oct

AT&T® and Project Loon Partner in Puerto Rico

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Google Project Loon

The moonshot project from Google, named Project Loon, and AT&T® have joined hands to offer cell services to hurricane struck Puerto Rico. X, a former branch of Google, which is now a part of Alphabet Inc, developed the project Loon. Then idea is to broaden the coverage making use of balloons that act like mobile towers.

X was in need of a telecom partner to bring the services to Puerto Rico and that is where AT&T®, the best internet provider, came into the scene. The businesses said that they are “now supporting basic communication” for “some people with LTE enabled phones.” It is reported that people will be able to make use of the “limited” Loon service to send text and access the internet, even though the companies are not yet clear on the number of users who have gained access to the coverage offered.

The Federal Communications Commission has given permission to fly up to thirty balls. A spokesperson from X said that there are a handful of balloons in the area and that more balloons are on the way. Even after one month of the Hurricane Maria ripping through the island, more than sixty-eight percent of the cell sites of Puerto Rico are out of service as per the reports from FCC.

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Solar Powered Balloons

The fragile infrastructure of the island impedes companies like AT&T® from restoring the service to many regions of the island. This has made them turn to alternative technologies. They are making use of temporary satellite based cell sites in some of the areas and the main aim of Loon is to reach the areas that are hardest hit by the hurricane. An AT&T® spokesperson said that these balloons are solar powered and can use battery power when the sun is not available. However, there are limitations. The Loon coverage is much limited at nighttime.

Loon proved to be an effective idea for flooded area of Peru earlier. X said that the reason for Loon running quickly in Peru was that the group had been working with Telefónica. The systems were already integrated and tests conducted, months before Loon ramping up the internet coverage. However, in Puerto Rico X had to start from scratch. FCC issued an “experimental license” to X on Oct. 7, and at that time, they were not having a telecom partner for the project.

“We’ve never deployed Project Loon connectivity from scratch at such a rapid pace,” Loon project director Alastair Westgarth said. “Project Loon is still an experimental technology and we’re not quite sure how well it will work, but we hope it helps get people the information and communication they need to get through this unimaginably difficult time.”

21 Oct

Charter Communions® Sues Local 3 Union

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Charter Sues Workers’ Union

One of the best internet service providers in the United States, Charter Communications® recently sued a workers’ union by claiming that the members of the union reportedly sabotaged their networks in New York City. The officials from Charter® also believe that IBEW Local 3 Union members started to do this after the strike, which began approximately 6 months ago.

In the complaint filed against the workers’ union in New York State Supreme Court, the telecom company stated, “On over 125 occasions, Charter® cables, including both coaxial and fiber optic cables in both secured and unsecured locations at sites throughout New York City, have been deliberately cut or damaged, thereby denying thousands of subscribers access to cable, internet, and voice service, and interfering with their ability to contact emergency services, and forcing Charter® to devote hundreds of thousands of dollars and hundreds of man-hours to investigating and repairing its property.”

In addition to that, Charter® also added that these acts of vandalism happened during the strike. Therefore, they believe that it was not mere coincidence. The telecom company went on blame the members of the IBEW Local 3 Union and wrote, “Upon information and belief the perpetrators of these acts of sabotage were Local 3 members and/or agents acting to support Local 3’s strike. The incidents occurred in large numbers and rapid succession immediately upon Local 3’s walkout from collective bargaining, whereas before the strike such incidents were almost entirely unheard of. The saboteurs clearly knew the optimal locations where they could quickly cut cable lines to multiple customers without being harmed or observed, suggesting they are cable technicians who work for Charter®.”

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Sabotage Network Property

The officials from Charter Communications® also stated that the attackers have stolen nothing of value, which means that the “sabotage was done purely out of maliciousness.” Charter® also alleged that the members of the workers union intentionally damaged the vehicles of Charter®, blocked access to Charter® facilities, and even threatened “physical violence against Charter® employees and their families.”

On the other hand, Local 3 union responded to Charter’s statement with a court filing, in which they wrote, “Plaintiff has virtually no likelihood of success on the merits as the New York Court of Appeals held long ago, and consistently upheld time and again, that a plaintiff must plead and prove that each and every member of a labor union authorized, or ratified after the fact with full knowledge, the alleged unlawful acts. Plaintiff has not and cannot meet this pleading requirement, much less prove that the 30,000 members of Local 3 authorized or ratified the alleged unlawful acts claimed by Plaintiff in its Order to Show Cause.”

11 Oct

Audience Network Renews “Mr. Mercedes” For Another Season

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Mr. Mercedes Season 2 Renewed

It seems that Hollywood movies and TV shows will stick with the trend of adapting the famous works of Stephen King, as the Audience Network of AT&T® recently announced that they would be airing the second season of the critically acclaimed TV show, “Mr. Mercedes” by the end of 2018.

Reports from reliable sources indicate that the director Jack Bender, writer David E Kelley, and the lead actor Brendan Gleeson, will all be returning for the second season of the TV show. Sonar Entertainment is producing the TV series and the production for the second season will most likely begin by the start of 2018.

The second season, which will be roughly based on the Bill Hodges Trilogy of Stephen King, will have a total of 10 episodes. The Bill Hodges Trilogy includes some of the best and most popular works of King such as “End of Watch,” “Finders Keepers,” and “Mr. Mercedes.” The SVP of Audience Network, Christopher Long clarified that the huge success of the first season of the TV show is one of the major reasons why it was renewed for another season.

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Top Rated TV Shows

In a recent statement, Christopher Long said, “We’re thrilled that the first installment of Mr. Mercedes resonated with such a wide audience. David E. Kelley, Jack Bender, Dennis Lehane, and Sonar did a masterful job crafting a series that honored the original work by Stephen King. We’re excited to have the opportunity to create a second season with this incredible team.”

The director of “Mr. Mercedes”, Jack Bender said, “Mr. Mercedes is Stephen King writing about the monsters inside his characters rather than outside. We were extremely fortunate to attract an amazing cast, led by Brendan Gleeson and Harry Treadaway, to bring these flawed, complex colorful characters to life. With Sonar and AT&T®, along with great scripts and our talented team in Charleston, I am thrilled to keep telling this story.”

The first season of “Mr. Mercedes” was highly greeted by both critics and viewers and the TV shows currently holds an approval of 85 percent on Rotten Tomatoes. One of the highlighting factors that made “Mr. Mercedes” a critically acclaimed show is the stellar cast behind it. In addition to Brendan Gleeson, the other cast members of the show are Harry Treadaway, Mary-Louise Parker, Holland Taylor, and Scott Lawrence.

09 Oct

Cox® Subscribers Will Be Able To Access AT&T® Sportsnet

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AT&T® Sportsnet Access

The residents of Las Vegas who have subscribed to the TV service of Cox Communications® will be able to watch all the matches of their home team shortly. In a recent announcement, the officials from one of the best internet providers in the country, Cox® announced that they have finally signed a deal to carry AT&T® SportsNet Rocky Mountain on their cable network in the Las Vegas market.

Reports from several reliable sources indicate that the new deal between the parties will take effect immediately. This means that Cox® cable subscribers in Las Vegas area will be able to watch the inaugural season NHL hockey game of Vegas Golden Knights. In the highly anticipated hockey game, Vegas Golden Knights will face the Dallas Stars at American Airlines Center in Dallas, Texas on the coming Friday.

The Chairman and CEO of Vegas Golden Knights, Bill Foley said, “We would like to thank both AT&T® SportsNet and Cox® for their commitment and dedication to reaching an agreement. There was a significant amount of work put in from both sides and we are appreciative of these efforts. Cox® subscribers will now be able to enjoy the excitement of Golden Knights hockey on AT&T® SportsNet beginning tonight for our historic, inaugural game against the Dallas Stars.”

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Golden Knights Hockey Championship

It is reported that all of the Cox® cable TV subscribers in Southern Nevada will be able to watch and enjoy the live broadcast of the game on channel 1096 and channel 96 in high definition. From October 7, the permanent home for the newly added AT&T® SportsNet Rocky Mountain will be channel 1313 and 313. It is crucial to note that these channels are available to customers who are currently under the TV Essential cable package of Cox®.

The VP of Affiliate Relations for AT&T® SportsNet, Nina Kinch said, “We are excited to be able to announce this deal with Cox® and bring the Vegas Golden Knights games to their customers in Las Vegas and surrounding areas. We are anxious to see the team perform and looking forward to viewers having access to our Network and Emmy Award winning productions.”

In addition to Cox Communications®, CenturyLink®, U-Verse®, and DirecTV® also offer customers access to AT&T® SportsNet in Los Vegas area. Remember, your chances of acquiring a best internet and cable deal are higher if you went for bundling the packages.

05 Oct

Level 3 Communications® And CenturyLink® Deal Gets Approved By Department Of Justice

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Level 3 Communications® Deal

The much anticipated and discussed merger between Level 3 Communications® and CenturyLink® recently got the regulatory approval from the US Department of Justice (DOJ) under certain conditions that include court approval for some of the provisions.

The pending merger is still awaiting regulatory approval from the California Public Utilities Commission and the Federal Communications Commission (FCC) together with many customary closing conditions. It is expected that the deal will be closed in the third quarter of 2017, if approved by regulatory agencies.

Conditions to Grant Approval

The combined entity formed after the merger plans to divest some dark fiber assets and metro network assets of Level 3 Communications®, as per the decisions. These divestitures will not be affecting the operating cash flow and pro forma revenue of the combined entity. Level 3 Communications® is one of the biggest internet providers in the world and leading fiber optic internet provider of the country.

As per the statute, the combined business will have to divest the metro network assets of Level 3 Communications® to three metro areas Tucson, AZ, Albuquerque, NM, and Boise, ID. The combined business will continue serving all the current customers of Level 3 Communications®, unless they opt to be served by the buyer of the assets.

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Growing Bandwidth Requirements

CenturyLink® will be retaining all their existing business operations and networks in the metro areas. They will continue offering a full suite of data and telecommunication services to business and residential users. As per the clause, the combines business will be divesting 24 strands of dark fiber and this will connect thirty specified pairs of city across the nation. These fibers are not being used for commercial purpose presently. Therefore, the divestiture will not affect any of the current services or customers.

The Deal

Twenty-four states and territories already approved the merger that was announced on November 2016. The combined business made after the merger will provide the users a more complementary range of solutions and services to offer the advanced technology to meet the growing bandwidth requirements of consumer, business, and government users.

Telecom experts say that the completion of the merger will increase the network of CenturyLink® by 200,000 route miles of fiber. This includes 64,000 route miles in the 350 metro areas of the country and 33,000 subsea route miles that connect multiple continents. The on-net buildings of CenturyLink® are expected to increase about 75% to reach 75,000, which include 10,000 buildings in Middle East, Europe, Africa, and Latin America.

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