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06 Dec

Troubleshooting Picture And Sound Issues In Dish Network

Dish Network Packages

No Signal On TV

Like any satellite TV network, Dish Network services can also encounter errors and issues. Some of the basic troubleshooting steps that you can try before contacting Dish Network support when there are issues with picture and sound quality are explained below. Follow these steps carefully to fix simple issues with video reception with your Dish set top box.

No Signal, Snowy or Blue Screen

In this situation, the TV will show a blue, back, or snowy screen or the message “No Signal” will be displayed on the TV screen. This issue typically occurs when the television set is on the wrong input or when the cables are incorrectly connected. You can resolve the issue easily by following the steps below.

  1. Check If The Green Light On Your Dish Receiver Is Steady

Check if the green light on the front side of the Dish receiver is on. If there is no green light, you will need to turn off the device by pressing on the power button on the front of the device. If the light is not turning on or if it is blinking, you will need to fix issues with the power connection of the receiver.

  1. Power On The Television

If the TV screen is black, make user that the power supply to the television set is working. Also, if you are using any audio receivers connected between the television and Dish receiver, make sure to turn it on.

  1. Check The Connection From Dish Receiver To TV

Cable Providers

Picture And Sound Issues

Find the cable connecting the Dish receiver to your television set and ensure that all the connections are secure. If any other device is connected in between the receiver and TV, ensure that those connections are also secure.

  1. Change TV Input

This issue can happen when the input of the TV is changed to a different one. On the original remote of the TV, find the “Input” button (may also be labeled “Source”) and press on it repeatedly. Make sure that you pause for 2 seconds between the presses to know whether you have reached the correct source for the Dish receiver.

  1. Reset Dish Receiver

To reset the Dish receiver, unplug the power cord of the receiver, wait for 10 seconds and then plug it back again. The reset may take about five minutes to finish. After waiting for five minutes, check if the issue is resolved. If not, contact Dish Network support for technical assistance.

23 Nov

Zero-Rating Of DirecTV Now Might Not Be Legal Says FCC

DirecTV Family Package

DirecTV Now Service

It seems that AT&T is trying to change cable TV services forever. They are planning to offer their internet only subscription TV package, DirecTV Now, which offers more than a hundred channels for just thirty-five dollars per month. Experts say that if the pricing and channel selection are interesting as promised by AT&T, it will surely be a massive hit. However, AT&T is also relying on some other things to sell DirecTV Now services; integration with the cell network of AT&T.

Integration with the cell network would let a user stream TV channels on their smartphone or tablets without using up the data plan. This is the type of deal that only AT&T can offer, being the owner of a national mobile and cable network. However, a letter from the Federal Communications Commission say that doing so can be illegal.

In their letter, FCC says that it, “believes that the terms and conditions under which Sponsored Data is offered to content providers unaffiliated with AT&T, combined with their current practice of zero-rating DIRECTV video applications for AT&T Mobility subscribers, may obstruct competition and harm consumers by constraining their ability to access existing and future mobile video services not affiliated with AT&T.”

Cable Providers

Internet Only Package

Yet again, the problem is not completely with the zero-rating. FCC allows for some data zero-rating if it is equitable across the various content providers. This is the reason the Binge-On program from T-Mobile, which zero-rates data for free from the content providers that take part in the program, is allowed by FCC to continue. However, in the case of DirecTV Now and AT&T, the Commission is much worried about the fairness of the zero-rating program.

AT&T says that their program is legal, as it allows the competitor to pay same amount to DirecTV as zero-rate data. This means that if Netflix wanted the AT&T users to watch shows without losing data, AT&T says Netflix can pay the low wholesale rate as DirecTV to have the chance. FCC says that the important difference here is that Netflix will need to pay AT&T up-front, but DirecTV will be offering an internal transfer of payment.

AT&T responded to the letter from FCC saying, “With our Data Free TV offer, DIRECTV picks up the tab for our Mobility customers’ data use when they’re streaming content… We welcome any video provider that wishes to sponsor its content in the same “data free” way for AT&T Mobility customers and we’ll do so on equal terms at our lowest wholesale rates. Saving consumers money is something we all should support.”


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