Like any satellite TV network, Dish Network services can also encounter errors and issues. Some of the basic troubleshooting steps that you can try before contacting Dish Network support when there are issues with picture and sound quality are explained below. Follow these steps carefully to fix simple issues with video reception with your Dish set top box.
No Signal, Snowy or Blue Screen
In this situation, the TV will show a blue, back, or snowy screen or the message “No Signal” will be displayed on the TV screen. This issue typically occurs when the television set is on the wrong input or when the cables are incorrectly connected. You can resolve the issue easily by following the steps below.
Check If The Green Light On Your Dish Receiver Is Steady
Check if the green light on the front side of the Dish receiver is on. If there is no green light, you will need to turn off the device by pressing on the power button on the front of the device. If the light is not turning on or if it is blinking, you will need to fix issues with the power connection of the receiver.
Power On The Television
If the TV screen is black, make user that the power supply to the television set is working. Also, if you are using any audio receivers connected between the television and Dish receiver, make sure to turn it on.
Check The Connection From Dish Receiver To TV
Find the cable connecting the Dish receiver to your television set and ensure that all the connections are secure. If any other device is connected in between the receiver and TV, ensure that those connections are also secure.
Change TV Input
This issue can happen when the input of the TV is changed to a different one. On the original remote of the TV, find the “Input” button (may also be labeled “Source”) and press on it repeatedly. Make sure that you pause for 2 seconds between the presses to know whether you have reached the correct source for the Dish receiver.
Reset Dish Receiver
To reset the Dish receiver, unplug the power cord of the receiver, wait for 10 seconds and then plug it back again. The reset may take about five minutes to finish. After waiting for five minutes, check if the issue is resolved. If not, contact Dish Network support for technical assistance.