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21 Apr

Comcast® Introduces New Gigabit Service in Vermont

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New Gigabit Service

In recent news, Comcast® declared that they are launching a new internet service in Vermont. After this, the business customers, as well as the residential customers of Comcast® in this area, will be able to enjoy an internet speed of 1 gigabit per second. This is among the fastest internet speeds that are widely available in the country.

The services also include the access to the largest Wi-Fi network of the nation that includes more than 19 million hotspots. In fact, reports say that the telecommunications company has plans to install the new internet service to the majority of its service areas throughout the year.

With the latest move, the gigabit internet service is now available in Bethel, Brookfield, Berlin, Braintree, Calais, East Montpelier, Duxbury, Montpelier, Middlesex, Greensboro, Johnson, Hyde Park, Moretown, Morrisville, Morristown, Randolph, Walden, Rochester, Worcester and Woodbury, Waterbury, and Vermont.

Officials said that the DOCSIS 3.1 technology is employed in the new gigabit service. This technology makes it possible and easier to deliver this fastest speed over the existing communication cable lines that are already available in almost every home and office building in the neighborhood. Yet in order to avail this ultra-fast internet service, all the customers, both residential and businesses, will have to install a digital cable modem that supports DOCSIS 3.1 technology.

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Michael Parker, the Senior Vice President of Comcast® in the Western New England Region, said, “With the launch of our 1 Gigabit service, we continue to deliver an unparalleled Internet experience for our customers in terms of speed, control, and reliability. We’ve increased internet speeds 17 times in the past 17 years and we will continue to bring customers the absolute fastest speeds possible by proactively investing in our advanced, high-performance network.”

With the launch of this high-speed internet service, the customers can download a TV episode 600 megabyte in just 4 seconds and an HD movie of 5 gigabytes in 40 seconds. Similarly, the Comcast® customers also can download a music album of 150 megabytes in just two seconds and a video game of 15 gigabytes in two minutes using this internet service.

Comcast® is providing their DOCSIS 3.1 based 1-gigabit internet service for their business customers in Vermont as well. For the existing customers of the company in this area, the available speed tiers are “Business Internet 500” and “Business Internet 1 Gig”. This service helps the companies to prevent the need for the expensive construction of latest network facilities. The affordability and the ultra-high speed of “Business Internet 1 Gig” are best suited for industries such as hospitality, education, healthcare, government, manufacturing, and retail.

27 Mar

Public Service Commission is Seeking 1 Million Dollars from Charter Communications®

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Spectrum® Internet Service

Reports from several reliable sources indicate that the state Public Service Commission is seeking 1 million dollars from Charter Communications®. The Commission states that they are penalizing the telecom giant because they failed to satisfy the terms of an agreement to expand their high-speed Spectrum® internet service in New York.

The commission added that the telecom company had promised to expand the availability of their high-speed internet service to approximately 36771 additional businesses and homes with no broadband service by the end of December. However, it seems that Charter® has failed to meet the deadline.

In a recent statement, the Commission Chair, John Rhodes, said, “It is critically important that regulated companies strictly adhere to the state’s rules and regulations. If a regulated entity like Charter’s cable business decides to violate or ignore the rules, we will take swift action and hold them accountable to the full extent of the law.”

The officials from Charter Communications®, which is one of the best internet providers in the country, confirmed that they have decided to fight against the order from the state Public Service Commission. Spokesman Andrew Russell said, “Charter® is committed to bringing more broadband to more people across New York State.”

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He added, “We exceeded our last buildout commitment by thousands of homes and businesses. We’ve also raised our speeds to deliver faster broadband statewide. We are in full compliance with our merger order and the New York City franchise, and we will fight these baseless and legally suspect actions vigorously.”

The commission had approved the acquisition of Time Warner Cable® by Charter® a couple of years ago. In addition to that, they have also approved a subsequent compliance agreement a few months ago. However, the commission had ordered Charter® to expand the availability of their high-speed internet to approximately 45,000 homes and businesses within four years and to meet all the incremental milestones during the timeline. Reports claim that Charter® had agreed to pay $1 million each time if they were unable to meet any one of the milestones.

The executives from the telecom company, Charter® filed a report in January and said that they have expanded their internet service to 42,889 residential and business properties. However, the Commission responded to Charter’s report and stated that about 14,000 of those locations already had access to a high-speed internet service. The Commission also pointed out that Charter® had to expand their service to more than 8,000 additional locations to meet the deadline.

22 Mar

Comcast® Faces a Program Carriage Complaint in Violation of FCC Rules

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Program Carriage Complaint

Comcast® is now facing a complaint lodged by beIN Sports, who states that the cable provider is in direct violation of Federal Communications Commission’s program carriage rules as well as a non-discrimination condition mentioned in Comcast’s acquisition of NBC Universal. The sports network stated that the violation of the condition occurred prior to January 20, 2018, which was also its expiration date.

The program carriage complaint filed with FCC points to the fact that Comcast® has put the networks under one sports tier providing low penetration as opposed to Comcast’s own sports programming. The global network owning sports channels now requires the court to urge Comcast® to provide carriage based on “equitable terms,” that won’t “unreasonably restrict beIN’s ability to compete fairly.”

In fact, beIN Sports says in the complaint that Comcast® or NBC Universal have discriminated against the company in preference of similar sports programming to NBC Universo and NBC Sports. In the complaint, it is also stated that some of the other channel distributors give the networks better penetration and that Comcast® is not treating beIN’s networks in the same manner.

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The sports network said that Comcast® is wrong in stating that “similarly situated,” language is applicable to the networks instead of programming. “The Commission has already found that a sports network focused on football (the NFL Network) is similarly situated to Comcast-affiliated networks focused on golf, fishing and hunting programming,” beIN mentioned in the FCC filing. “Here, the similarity among the programming of the four networks in question is much more pronounced.”

In a late response to the complaint, the cable provider said, “Comcast® was one of the first distributors to launch both beIN Sports channels in 2012 and continues to be a good partner to the network. In fact, we have maintained our market-based distribution of beIN Sports, consistent with how it is carried by most other cable and satellite providers.”

“Unfortunately, rather than continue to engage in good-faith commercial negotiations for a renewal of its current agreement, which does not even expire for several months, beIN Sports has disappointingly filed this complaint, which is completely without merit,” they added. “Comcast® has not discriminated against beIN Sports. Instead, beIN has demanded substantial increases in fees and carriage that make no business sense for our company and our customers.”

13 Mar

AT&T® to Roll out Its 5G Services in Dallas, Atlanta, and Waco

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Rolling Out 5G Services

The development of 5G services took a major turn when AT&T® declared that it intends to first roll out its 5G network across the cities of Dallas, Atlanta, and Waco. AT&T® has been working on introducing its 5G services and the latest announcement conveys the rapid development of its 5G network. The Telco is also planning to open a 5G innovation center and test lab in Austin for further extending its best internet service. According to the official statements, AT&T® intends to debut its 5G services later this year with further upgrades planned for the beginning of 2019.

AT&T® is using the non-standalone (NSA) 5G 3GPP standards for deploying its 5G networks across the selected cities. The 5G network will use the millimeter-wave spectrum for providing the service. The customers can enjoy basic 5G services after AT&T® launches the network in the three cities. However, the Telco intends to include further additions to the network such as 5G capable smartphones and devices in 2019. Several additional spectrum bands will also be allocated in the coming years to accommodate the traffic.

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AT&T’s Senior Vice President of Wireless Network Architecture and Design, Igal Elbaz, said, “After significantly contributing to the first phase of 5G standards, conducting multi-city trials, and literally transforming our network for the future, we’re planning to be the first carrier to deliver standards-based mobile 5G — and do it much sooner than most people thought possible. What this means for our customers in these cities is that they will be the very first to access this next generation of wireless services.”

AT&T® is also planning to release the name of more cities that it intends to roll out 5G services in the coming months. It has already signed up with the Swedish telecommunications major, Ericsson for advancing its Internet of Things (IoT) solutions platform. According to AT&T®, “The experience we’ve gained by leading the industry transformation to network virtualization and software control will help our customers to get the most out of 5G. Ultimately, this means new experiences with augmented reality and virtual reality (AR/VR), future autonomous cars, and delivery drones.”

The setting up of the new test lab and innovation center will help AT&T® to carry out extensive testing and trials of its standards-based 5G network. The engineers are provided with a conducive environment where they can build and test the 5G networks and devices. The outdoor 5G testbed of AT&T® Labs, known as Advanced 5G NR Testbed Systems (ANTS), will be used to carry out trials 5G applications and real world user cases.

20 Feb

Comcast Business® Completes Fiber Network Expansion in Downtown Holland

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Fiber Network Expansion

Comcast Business® has announced the completion of fiber network build-out in downtown Holland. The 45 miles long fiber expansion is meant for business tenants in up to 376 buildings situated in the area and is equipped with 100 Gbps network capacity. The VP of Comcast Business® in Michigan, Jeff Marston, said that fiber expansion is meant to reach small scale and medium scale companies and they seek that fiber too apart from large companies.

“The increasing reliance on big data and cloud applications is driving bandwidth usage from small and medium-size businesses,” Marston said. “Our scalable fiber network allows us to be all things to all businesses because we can easily tailor our technology solutions to meet their changing and diverse needs.”

The fiber expansion of Comcast Business® gives customers more access to high-speed internet, Ethernet, and voice services, and will greatly help businesses, which are seeking substantial bandwidth speeds. New customers of Comcast Business® will not have to bear build-out costs since the fiber network has been expanded in Holland. “Providing businesses with the most advanced technology today and in the future is imperative to our ability to grow Holland’s business community and overall economy,” said Arlan Meekho, R-West Olive township’s Senate Majority Leader.

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The debate on fiber-based internet keeps drawing interests in the Holland area, in particular since Holland Board of Public Works, continues to expand fiber network. The public works department in Michigan has started to offer shared gigabit service from December last year between 7th and 9th streets amid River Avenue and Garretson Road. Holland Board of Public Works has been expanding their fiber optic infrastructure as an open access network for more than two and a half decades said Becky Lehman, the department’s technology director. As of now, several service providers use the network built by HBPW to cater to the customers in Allegan and Ottawa counties in Michigan.

“The mission of the HBPW is to provide competitive, reliable, and innovative public utility solutions to the greater Holland area in a socially, environmentally and financially responsible manner,” Lehman said. “Expanding our fiber infrastructure and services helps to accomplish this mission and puts the community in a position to maintain its vitality for years to come.”

The announcement of fiber expansion completion by Comcast Business® is the 3rd in the last 7 months. In August last year, Comcast® installed Xfinity® hotspots across Holland, and in January, the best internet provider announced that it will provide revamped gigabit internet speeds in Kent, Allegan, and parts of Ottawa counties.

02 Feb

Comcast® Buys MIcom’s Cable Grid at Highland Park

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Comcast® recently announced that they bought MIcom’s cable grid at Highland Park area within Michigan’s Metro Detroit. The customers of MIcom will be switched to Comcast® on March 01 this year said the Telco giant while announcing the cable deal.

“Highland Park is one of a few cities within southeastern Michigan that we didn’t have a franchise agreement,” said Michelle Gilbert, Vice President of Public Relations for Comcast’s Heartland Region. “So, when the opportunity presented itself to purchase the cable system, not only does this help give us a more contiguous footprint, it reinforces our commitment to this region.”

While the MIcom customers in Highland Park only amounts to around 650, Comcast® said that, the cable grid there is connected to around 5100 residences, and that it creates opportunities to build the customer base. Officials from Comcast® also said that MIcom has expanded their cable system in the city, which makes the acquisition cost-effective for them compared to expanding anew.

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Improving Customer Service

Commenting on the cable deal between both companies, Mayor of Highland Park Hubert Yopp said, “This is great news for the residents and businesses of Highland Park, particularly as we move forward with our comprehensive revitalization plan to build a strong future for our city. Having access to the same advanced products and services that Comcast provides across the rest of Michigan has tremendous value as we seek to attract residents and businesses to Highland Park.”

The Senior VP for Heartland Region, Tim Collins, said that Comcast® expects to provide residential customers all of their services comprising of high-speed internet, wireless internet, and business services. Comcast® has been enhancing best internet service for business and residential customers across Michigan in the last year and has been in the process of improving their customer service as well. At present, Comcast® has around 1.4 million subscribers statewide.

Recently, the Telco announced that they would add gigabit internet service for business and residential customers in West Michigan, which includes Kent County’s Grand Rapids and Ottawa County’s Holland, besides select cities outside Detroit. Comcast® said it would provide residents in Highland Park the high-speed internet service alongside their Internet Essentials package, which gives low-income subscribers access to cheap internet and the option to purchase a computer for low-cost.

15 Jan

AT&T® Walks Out of a Deal with Huawei

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The telecommunications giant AT&T® recently dropped out from the deal to sell the Huawei Smartphone called the Mate 10 to the people of the United States. Their partnership was about to unveil when they walk out suddenly. Officials, who were familiar with the deal, said that there was much anonymity regarding the deal, as the discussions were private. Interestingly, the Wall Street Journal had already reported about this change of plans by AT&T®.

The reason that made AT&T® to take such a huge step is not yet revealed. However, a group of lawmakers expressed their doubts on an important deal between an unrevealed American telecommunication company and Huawei to the Federal Communications Commission through a letter. They wrote about their concern on the deal to sell their products in the United States because of the ties of Huawei with the Chinese government. Even though the letter did not mention AT&T® specifically, their deal to sell the Huawei products in the United States was evident.

AT&T® spokesperson Fletcher Cook refused to comment on the topic, however, insiders report that the letter was reviewed by the New York Times and they said that, “the Congress had long been concerned about Chinese espionage in general, and Huawei’s role in that espionage in particular.”

Huawei, which is a private company based in Shenzhen, China, has denied to the comment that they present any kind of security risks. In a statement, the officials from Huawei stated that they delivered “premium devices with integrity globally and in the united states market over the past five years.” They further added that they would introduce new products for the American market soon.

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Video Streaming Services

Huawei has a long list of setbacks regarding issues of security and this last minute turmoil is the latest among them. Huawei always faced political oppositions to its attempts to snoop on the United States market for years. This turmoil also deepened the political rift over the affairs of user privacy, security, and technology.

The lawmakers criticized the deal heavily, over the chances of Chinese access to the user data of America, regardless of the promises from the Chinese company that they will take necessary steps to make the data more secure.

Even though Huawei sells smartphones in the United States of America, they do not have deals with any of the prominent wireless carriers. The carriers, who dominate the communication market in the country includes T-Mobile, Verizon, Sprint, and AT&T®. This makes it more difficult for Huawei to set a base in the United States.

18 Dec

Comcast® Hosts Digital Literacy Forum in Chattanooga to Tackle Digital Divide

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Internet Essentials Program

Comcast® recently hosted a digital literacy forum in Chattanooga Tech Town and distributed laptops to students at the Chattanooga Girls Leadership Academy. This was done by the best internet provider to generate awareness about connecting and using internet in the city in Hamilton County.

“Comcast® has played a defining role in shaping the future of media and technology, and we maintain an unwavering commitment to address the barriers to broadband adoption across the communities we serve,” said Tina Simmons, the Senior Vice President of Human Resources at Comcast®.

Simmons was speaking at the digital literacy forum on behalf of the Telco about ‘digital divide’, which echoed in the entire forum. She also hailed the ‘Internet Essentials’ Program provided by Comcast® to low-income residents for the last six years to over 3 million low-income residents nationwide as cheap internet. Considering Hamilton County alone, the number amounts to an additional 3000 connections.

The initiative from the Telco “has not just given these children a new piece of technology, they have been given a piece of hope, a boost in confidence and a new opportunity to succeed,” said Jim Coppinger, the County Mayor. Yet despite the initiative, Simmons feels that there is a digital divide nationwide that relate to the problem of a lack of power and water.

Comcast® held digital literacy forum in Tech Town in order to address the scarcity of high-speed internet and lack of know how regarding connectivity. Further, without internet connectivity at home students cannot do homework said Elaine Swafford the Principal of Chattanooga Girls Leadership Academy in the forum.

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On the other hand, Launch Tennessee’s Chief Executive Officer, Charlie Brock said that internet is a necessity especially for jobseekers, consumers and workers. “Our ability to grow as a community is directly dependent upon how we address this digital divide,” Brock said.

Furthermore, Chris Ramsey, the Chief Executive Officer of TechTown Foundation in Chattanooga, said, “Today, Chattanooga was united with nonprofit partners, elected officials, educators, and advocates who all believe that the Internet is essential for everyone.” The foundation is planning more such literacy programs in the future to generate awareness.

The unemployment rate in the Tennessee is alarming low, yet the state leads the way for small scale business growth in the running year. However, Simmons added, “There is a vibe in this community and rightfully so,” referring the financial contribution which the best internet provider made in the region in the past.

15 Dec

AT&T® Expands Their High Speed Internet to More Underserved and Rural Communities

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AT&T® has now expanded the reach of their Fixed Wireless Internet to many small businesses and homes in some of the underserved and rural locations across seventeen new counties in the country. Business and residential users in areas of Charleston, Chesterfield, Anderson, Cherokee, Greenville, Darlington, Laurens, Dillon, Kershaw, Marlboro, Union, Marion, Pickens, Newberry, Orangeburg, Saluda, and York counties can sign up for the services from AT&T®.

The Telco had previously announced the availability of their best internet services in areas of Barnwell, Oconee, Richland, and Dorchester counties. “AT&T® is a fantastic corporate partner to South Carolina, and its commitment to providing equal access to high-speed internet for people in every part of the state will continue to benefit South Carolinians,” said Governor Henry McMaster. “Investment in rural areas is especially important to making sure every person in the state is given the opportunity to benefit from the economic development success we will continue to see for generations to come.”

This move from AT&T® follows the launch of their Fixed Wireless service in areas of South Carolina as part of their FCC Connect America Fund program. AT&T® is planning to offer access to more than 1.1 million areas by the end of 2020. In the area of South Carolina itself, they have committed to offer access to 30,000 locations by the year 2020 and they are planning to reach more than forty percent of that goal by the end of the year.

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Connect America Fund Program

“Access to fast and reliable internet is a life-changer in today’s interconnected world,” said Pamela Lackey, who is the president of AT&T® South Carolina. “We are excited about the opportunities this innovative service will bring for customers in many parts of the state as we continue working to close the connectivity divide in South Carolina.”

Between the years 2014 and 2016, AT&T® made investments of more than eight hundred million in their wireless and wired networks in South Carolina. Fixed Wireless internet service from AT&T® offers internet connection with a minimum download speed of 10 Mbps and upload speeds of at least 1 Mbps. With the internet connection, users can download, and stream their favorite TV shows and movies. The Fixed Wireless connection comes from a wireless tower to an antenna that is fixed at the home or business of the customer.

The service is also available to businesses and residents in areas of Arkansas, Florida, Alabama, California, Georgia, Kansas, Illinois, Louisiana, Indiana, Kentucky, Mississippi, North Carolina, Michigan, Ohio, Wisconsin, Tennessee, and Texas.

13 Dec

Comcast® Launches a New Voice Remote

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Video On Demand Program

Comcast® is undoubtedly one of the best internet providers in the country and they have now move ahead of their competitors with the commercial launch of their newly designed voice remote that is to be used with their X1 platform. The latest model of voice remote, called as the XR15 is the follow on model to their XR11 remote that was introduced by Comcast® in 2015. As per the records, Comcast® has already deployed eighteen million voice remotes with users delivering about half a million voice commands in the month of November alone, as per a recent announcement from Jonathan Palmatier, who is the Vice President of consumers devices and products at the Comcast Corporation®.

The look and feel of the old remote is altered in the new voice remote, and the position of the blue microphone button is also changed. It is through this microphone that the voice commands are delivered to the X1 platform. “After researching how customers hold and use the remote, our design team placed the round blue button directly where the thumb naturally rests,” Palmatier explained. “That button is also in the center of the remote, larger than every other button and made from a distinct material so it can be identified by touch alone.”

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Legacy X1 Voice Remote

The XR15 remote from Comcast® is already recognized together with two other products from Comcast® for X1, which are a 4K capable video device and a wireless set top box. All these three Comcast® products came away with the Red Dot design awards. Apart from the new device, Comcast® is also introducing a bunch of latest voice remote features that work across the legacy X1 voice remote and the new XR15 models. Users will now be able to go forward or backward in a DVR recorded or Video On Demand program just by saying time increments like “Go forward fifteen minutes” or “Go back ten seconds.”

The voice capability of the remote also allows users to ask the details of a song playing in a movie, commercial, or TV show, and the system will pull up the artist and title of the particular music track. Palmatier said that these are some of the new features, which will be unveiled soon. There will also be a new set of commands used to control the connected home and together with some Spanish language options.

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